MLM software in India, built for Indian rules
Indian direct selling companies operate under the Consumer Protection (Direct Selling) Rules, 2021, collect payments over UPI and must deduct TDS on commissions. MLM.ERP handles all of it, with member panels in the languages your distributors speak.
What Indian MLM software has to get right
Direct Selling Rules, 2021
Records, grievance handling, disclosures and product-linked income that help demonstrate a legitimate business.
TDS on commissions
Automatic deduction with PAN-based handling and deductee-wise reports for quarterly filing.
GST invoicing
Tax invoices with HSN codes and GST breakup for products sold through the network.
KYC of direct sellers
PAN, Aadhaar and bank verification captured before payouts are released.
UPI-first payments
UPI, Razorpay, PayU, Cashfree, Paytm, CCAvenue and Instamojo, with bank and UPI payouts.
Vernacular panels
Hindi and regional-language member panels and apps for field-heavy distributor bases.
What does Indian law expect from a direct selling company?
Direct selling in India is governed mainly by the Consumer Protection (Direct Selling) Rules, 2021, alongside income-tax (TDS) and GST law. This is how each obligation maps to the software.
| Obligation | What it means in practice | How MLM.ERP supports it |
|---|---|---|
| No pyramid or money circulation schemes | Income must come from genuine sales of goods or services to consumers, not from recruitment or joining fees. | Commissions calculated on product volume (BV), with retail sales and repeat orders recorded against each distributor. |
| Records of direct sellers | The company keeps verified identity, address and payment details for every direct seller. | KYC with PAN, Aadhaar and bank verification before payouts are released. |
| Grievance redressal | Consumers and sellers need a way to raise complaints, and the company needs a record of how each was resolved. | Support tickets, activity logs and a full history of every order, payout and adjustment. |
| Returns and refunds | Buyers must be able to return goods under the company's stated policy. | Order returns that reverse the commission volume they generated, with the reversal linked to the original transaction. |
| TDS on commissions | Tax is deducted at source on commission payouts at the rates and thresholds in force. | Automatic TDS on every payout with PAN-based handling and deductee-wise reports for quarterly filing. |
| GST on products | Tax invoices show HSN codes and the GST breakup for every sale. | GST-compliant invoices generated with each order. |
General information, not legal or tax advice. Rules, rates and thresholds change; confirm the current position with your lawyer and chartered accountant. Read the full Direct Selling Rules compliance checklist.
MLM software across 20 Indian cities
Local market notes, languages and FAQs for each city. Every client is supported online, wherever they're based.
North India
West India
South India
- BangaloreKarnataka
- HyderabadTelangana
- ChennaiTamil Nadu
- KochiKerala
- VisakhapatnamAndhra Pradesh
- CoimbatoreTamil Nadu
East India
Central India
Northeast India
MLM software in India: FAQ
Is MLM software legal in India?
Yes. The software itself is legal; what matters is how the business runs. In India, direct selling companies must follow the Consumer Protection (Direct Selling) Rules, 2021, which ban pyramid and money circulation schemes. MLM.ERP provides KYC, TDS, GST invoicing, grievance and record-keeping tools that support compliance.
Does MLM.ERP deduct TDS on commissions automatically?
Yes. TDS can be applied automatically on every commission payout according to the rates and thresholds you configure, with PAN-based handling and deductee-wise reports for filing. Confirm current rates under the Income-tax Act with your chartered accountant, as they change through Finance Acts.
Does MLM.ERP support Indian languages?
Yes. Member panels and apps can be delivered in Hindi and regional languages such as Marathi, Gujarati, Tamil, Telugu, Kannada, Malayalam and Bengali, alongside English, so distributors can work in the language they are most comfortable with.
Do you work with companies outside the metro cities?
Yes. MLM.ERP works with direct selling companies across India, including tier-2 and tier-3 cities. Demos, onboarding, training and support are delivered online, so your location does not limit the service you receive.
Launch a compliant direct selling business in India
Tell us about your products, plan and markets. A product specialist will show you the admin panel, member back office and mobile app configured the way you work, then send a written proposal.